At Fynza, we are committed to protecting your personal information and handling it responsibly and transparently in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

🔍 What We Collect:

  • Your name, email, phone number, and shipping address
  • Your order and payment information (processed securely)
  • Your browsing data (via cookies and analytics tools)
  • IP address and browser user agent
  • Customer communications (e.g., emails, live chat)

🛠️ Why We Collect It:

  • To process and deliver your orders
  • To communicate with you regarding orders, promotions, or support
  • To personalise your shopping experience
  • To improve our website functionality and marketing efforts

📤 Data Sharing:

We do not sell or rent your information to third parties. Your data may be shared with:

  • Payment processors (e.g., PayPal, Stripe)
  • Courier services (e.g., AusPost, Sendle)
  • Web analytics and email marketing platforms

🔐 Data Security:

We take all reasonable precautions to safeguard your data from misuse, interference, and loss.

👥 Your Rights:

  • You can request access to your personal data
  • You may ask us to correct or delete it
  • You can opt-out of promotional emails at any time

For privacy concerns, email support@fynza.com.au.